Frequently Asked Questions

  • What are the terms of the Franchise Agreement?

    The franchise fee is a one-time payment of $25,000. The ongoing royalty fee is 10% of gross revenue. The term of the contract is 5 years with options to renew.
  • Do I Get a discount when acquiring multiple units?

    Yes, existing franchisees are offered a 50% discount on all additional locations.
  • What does the Franchise Fee Cover?

    The franchise fee earns you the right to open one TORO Taxes business location, the right to market our brand and place on your signage etc., the initial training, access to our marketing materials, our comprehensive operations manual, support team, exclusive web portal access, tax software. All these details are clearly explained in our Franchise Disclosure Document which you will have the opportunity to review prior to committing to purchasing a franchise.
  • What type of Trainings are offered?

    Live training courses are offered in several cities across the country. If no local courses are available in your region, you will be responsible for lodging, travel, and other personal costs. In addition to the required live training course, we also offer online training in which you can learn at your own pace. Tax Preparation Course: A mandatory 40 hours is required for all person who will be preparing taxes at your franchise. We also offer on going webinars where we train and discuss trending IRS, Tax or business topics. Several other courses are available at an additional cost including bookkeeping courses, enrolled agent courses and more.
  • Will TORO Taxes assist in Site Selection?

    We assist by providing demographic heat maps in the city or area that you are interested in opening your store in. These maps will provide demographics for our target markets including traffic counts, ethnicities and income levels to name a few. This information will help you make more informed decisions on the site you choose.
  • What if I don't have Tax Preparation Experience?

    Although having a background in business and/or tax preparation is helpful, it is not required. Candidates with no prior experience are also welcome. You will develop the operational knowledge through our training programs business model.
  • How will I acquire equipment and materials I need to open my Tax Center?

    We will provide you with a list of equipment and other office items needed to open your business. All these items can be purchased through our portal where you can access our vendors with whom we have pre-negotiated prices.
  • What kind of ongoing support do you provide?

    Aside from your local area representative, we have a dedicated call center open 7 days a week from 6am-9pm PST during tax season and normal business hours during off season. This team is here to assist you with anything from technical software questions to tax preparation assistance. They have the capability to connect remotely when necessary. You can also chat privately as opposed to a live phone call if you prefer to be discreet when in front of a customer.
  • Do you offer financial assistance?

    We do have a standard financing option which covers your franchise fee with only $5k down payment and monthly payments up to 5 years. TORO Taxes is also accredited with the SBA (small business administration) via their Franchise Registry program, which enables SBA loan applications to be rapidly processed.
  • How do I get a copy of the TORO Taxes Franchise Disclosure Document?

    You will receive an FDD after your first conversation or meeting with us following the submission of a completed franchise application.
  • How can I contact you for more information?

    We can be reached, toll free at 1-800-Toro-Taxes, by emailing contactus@torotaxes.com or by clicking "Become An Owner" and filling out our contact form.
  • Does TORO Taxes have Area Representative Opportunities

    Yes, to find out more about our Area Representative Opportunity please contact us.
  • What is the initial investment to begin operations of a TORO Taxes Area Representative?

    The initial investment necessary to begin operation of a TORO Taxes Area Representative Business ranges from $148,435 to $1,131,450.

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